The app can be used by young adults who want to manage common concerns like everyday stress, anxiety, and worry. It provides information about various mental health concerns and self-help strategies to improve overall well-being and manage distress.

The app has been developed with the aim of presenting an evidence-based, easily accessible digital platform that helps young adults manage their mental health. The app can be helpful for young people who are looking for self-help resources, and who wish to learn about and manage their mental health concerns.

The app is completely free to use.

This app is intended for young adults who want to improve their mental well-being through self-help resources. Please note that the app is not a substitute for professional mental health care.

The app is available for download through the Google Play Store.

No, you don't need to sign up or log in to use the app.

The app and its contents are designed for information purposes only and cannot be used to diagnose or treat mental health problems. The app is not a substitute for professional mental health care or emergency services.

ReYou is a safe space for you to express any of your concerns. Our counselors will listen to your distress patiently without any judgment. The collaborative therapeutic setup allows the client to build rapport and trust, express psychosocial issues, identify and set the client's aim and help the client come up with a plan to stay safe.

Yes, even if you have previously utilized the chat service, you can access it again anytime you are distressed or in a crisis situation. Please keep in mind that if you decide to use the service again, you will need to send a message so that a counselor can be connected to you. However, kindly note that the chat-line should not be considered a substitute or replacement for long-term therapeutic treatment.

If you are feeling overwhelmed or distressed and think you may need more help, we would urge you to connect with us via iCALL’s ReYou, our confidential crisis chat-line by clicking on the message icon, available Monday to Friday 9:00 am to 9:00 pm. Additionally, you can reach out to iCALL’s helpline at 9152987821 and email counselling assistance at icall@tiss.edu, available from Monday to Saturday 10:00 am to 8:00 pm. Alternatively, you can visit the SOS section on the app that provides the numbers of the 24*7 helplines that deal with crisis issues.

Yes, of course! The app offers valuable resources even if you're not currently experiencing mental health challenges. You can access articles on various topics like understanding mental health, supporting loved ones, practicing self-compassion, and more.

The app offers a number of articles that talk about various forms of emotional distress, simple reflective exercises to help you gain more information about your situation, and self-help resources to support your mental well-being, including:

• Information and tools: Learn about common psychological and emotional issues like stress and anxiety, as well as crisis situations, like suicidal ideation and self-harm. Access articles with strategies to reflect upon these challenging scenarios and help you manage them.
• Crisis support: If you're feeling overwhelmed, the SOS feature provides simple yet effective tools for immediate support. Create a safety plan, practice grounding techniques, and access additional resources. Remember, if you feel extremely vulnerable, reach out to iCALL’s ReYou, our confidential crisis chat-line by clicking on the message icon, available Monday to Friday 9:00 am to 9:00 pm. Additionally, you can reach out to iCALL’s helpline at 9152987821 and email counselling assistance at icall@tiss.edu, available from Monday to Saturday 10:00 am to 8:00 pm. The SOS feature also provides a list of 24*7 helplines.

The self-help resources provide information and tools you can use at your own pace to improve your mental well-being. These resources include:

• Articles: Read informative articles about various mental health topics relevant to young adults.
• Management tools: Find practical exercises and strategies for managing stress, anxiety, procrastination, and other common concerns.

If you believe that you require emergency support to reduce your distress, you can use the SOS section to access self-help resources. We strongly advise connecting at iCALL’s ReYou, our confidential crisis chat-line by clicking on the message icon, available Monday to Friday 9:00 am to 9:00 pm. Additionally, you can reach out to iCALL’s helpline at 9152987821 and email counselling assistance at icall@tiss.edu, available from Monday to Saturday 10:00 am to 8:00 pm if you believe your level of distress is significant and these resources would not be helpful.

Our self-help resources are created by qualified mental health professionals, specifically addressing the psychosocial issues young people face today. The focus is on providing evidence-based information and practical tools to empower you on your mental wellness journey.

We do not ask for and collect any personal information of the user. This means we don't collect details like your name, email address, location, or any other information that can identify you. We may collect anonymized data about your activity within the app, such as when you first started using it. This data is used solely to improve the quality of the services offered and is never shared with any third parties or anybody outside our organization.

We maintain industry standards for security of the content on the app as well as app security.

If you encounter a technical issue or have concerns about the app's content, please email us at icall.zoomcares@gmail.com For technical issues, please include details about your device (e.g., model, operating system version) to help us diagnose and resolve the problem faster.

ReYou, iCALL’s mental health app, uses an evidence-based approach to provide you with information and self-help tools but it does not substitute for the assessment and treatment of a mental health professional. Therefore, we encourage you to reach out to other services if you’re feeling overwhelmed. You can connect with us via ReYou, iCALL’s crisis chat-line or contact iCALL’s helpline at 9152987821. If you are contemplating self-harm with suicidal intent please talk to a responsible adult and see a health professional urgently. Do not hesitate to seek help at the nearest hospital or emergency room where you can connect with a psychiatrist or a psychologist in person. The same applies in case of any medical or physical health emergency.